Refund policy


Required Automotive – Refund & Return Policy



We want you to be satisfied with your purchase, but please read our refund and return terms carefully.



1. Returns for Customer-Related Reasons



  • You may request a refund within 14 days of delivery.
  • A 75% restocking fee will be deducted from your refund.
  • Return shipping costs are the customer’s responsibility.
  • Items must be in their original, unused condition. Any signs of installation, fitting, or damage will void eligibility for a refund unless otherwise agreed upon.




2. Returns for Our Mistake



  • If we send you the wrong item or it arrives damaged due to our error, you are eligible for a full refund.
  • You must contact us within 12 hours of delivery to report the issue.
  • We may require photo evidence before approving the refund.




3. Non-Returnable Situations



  • If you attempt to fit or modify the item in any way.
  • If the item is returned without prior approval.
  • If the return request is made after the allowed time frame.




4. How to Start a Return



  • Email us at Team@Requireduk.com with your order number, proof of purchase, and reason for return.
  • Wait for our return instructions before shipping the item back.

 

Custom Steering Wheel Return Policy

  • All custom steering wheel orders are final and cannot be returned unless we agree otherwise.

  • Once your order is placed, you have 1 hour to request a cancellation and full refund.

  • If production has already begun, refunds will not be issued unless the error is on our end.

  • Each steering wheel is made specifically for you, with production times ranging from 14 days up to 6 weeks, depending on the design.



By purchasing from Required Automotive, you agree to these terms.